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Small Business Articles

Deepening Customer Relationships

6 Jun 2013

Follow-Up or Miss Out

Follow-Up or Miss Out
It is amazing how few business owners actually take the time to follow-up after their initial contact with a prospect or customer. Within the last...
Author: Vanessa
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6 Jun 2013

Focusing On Customer Service

Just because you don’t have a dedicated customer service team doesn’t mean you can’t adopt a customer service mentality.
Author: Vanessa
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23 Mar 2013

CRM-On-Demand: 7 Advantages For Small Business

Customer Relationship Management software can offer many advantages for all-sized-business. However, small business has usually different needs and...
Author: Brian
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23 Mar 2013

The Key to Keeping Customers Loyal

The Key to Keeping Customers Loyal
Customers are now in charge. Thanks to the growth of the Web, it is easier than ever to comparison shop and switch from one business to another...
Author: Brian
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